Velo Heaven is committed to respecting and protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.
Data Protection Act 1988 (‘the Act’)
We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data.
Use and collection of personal information
In general you can visit our website without telling us who you are and without revealing any information about yourself. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
- Email address
- Phone number
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
- Phone Number
The Information We DONT Collect
Credit/Debit Card Information - we use a third party payment processor to handle this information securely. None of your Credit/Debit card information is stored anywhere on this site.
We may use information that you provide:
- To register you with our website and to administer it.
- For assessment and analysis, e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.
- To send you relevant news, information or offers by email or post.
- If you do not want us to use data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.
Personal information to third parties
Please note: We do not share any personal information with outside parties except to the extent necessary to complete an order.
Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form.
To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org
If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site.
We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.